ThermoProTempSpike Wireless Meat Thermometer with 2 Meat Probes, 500FT Bluetooth Meat Thermometer for Cooking with LCD-Enhanced Booster for Food Turkey Beef Rotisserie BBQ Oven Smoker Thermometer

Felt I need to update this review. The original device had an issue but the company contacted me and sent me a free replacement probe. All I really wanted was to be able to purchase a replacement but they quickly sent a replacement and everything has been working flawlessly since. I am upgrading this review to 5 stars. I always try to be honest with my reviews, and sometimes a seller is combative and tries to blame me... This seller is outstanding and bent over backwards to make sure I was happy with my purchase. I can say I am very happy now. Thanks.The first month this was a FIVE star product. The second month this was a 4 star product. This is the third month and it is barely a two star product. I ordered the two probe TempSpike and it seemed to be awesome... Then the second month the battery would completely drain when it wasn't used and it would take 24 hours to charge when previously it would charge overnight. Now on the third month the white probe will not connect to the booster/charger. The first time it happened I was eventually able to connect it after removing and reinserting at least 30 times. It then stopped showing the temp and charged. Today, it will not connect, so it won't charge. Randomly it will act like it is connected when not fully inserted and then it will start showing the temp again and not charge. The black probe is fine, I put in on the booster/charger, it stops displaying the temp and starts charging. It is fine. The white probe will not. And yes I did try putting the white probe in both slots; with and without the black probe inserted. It has stopped working completely in just 90 days.

I should have read the reviews before making this purchase. It seems by the reviews, there are mixed feelings about this product. I read a review that explains my issues to the T, dropped connection on the black probe, incorrect battery display ( base says 100% and when inserted into meat drops to 50%. I had a 12 to 14 hour cook in progress and had to rely on just the white probe which would only last 4 hours on a full charge. I did conntact customer service at the manufacturer and they did respond within 3 hours of my email. I followed all their steps they sugested including resetting the booster and re-pairing the probes.This did not help, in fact, the problems got worse. Now the white probe will not stay connected. I emailed them back and explain this and I sugested maybe the base is defective? I have not recieved a reply. I will give this until tomorrow to get completely corrected or I will be sending this back to Amazon for a full refund. I could have made least trips to the smoker to check the meat by using my old handheld, manual thermomter LOL.It's a shame to pay this price for a device as wonky as this. I expect a device to work flawlessly for this kind of money. I have no doubt that i will receive a full refund, Amazon is good about this type of thing. My best advice if you are going to purchase this product, be sure to have a backup thermomter on hand, do not rely on this product until you see if you got a good unit or a wonky unit.Also, after fully charging the unit & probes again, the probes work flawlessly while off the charger and sitting in cups of warm water. The base reads them as it should with no issuses. Insert into meal and place in heated oven and the issues begin all over. I am thinking there are deffects in the probes when exposed to heat? I don't know, I'm not expert by any means, I only know what the thing is doing when I use it. Like I stated, Ill be waiting until tomorrow for Thermopro to correct this problem. After tomrrow, it goes back for a refund and I'll move on to more reliable products, handheld manual thermometor.

I bought this TempSpike in November 2023 and it is fantastic. I'd like to say the customer service is amazing. I had the TempSpike and I'm not good at reading instructions. Upon using it the first or second time, I overheated the overchilled the unit. You're not supposed to go too quickly from one to the other. Well, the black probe stopped working. This was maybe 4 days after having it. Calling customer service, they told me they would send me another unit. They sent a whole brand new unit. I got it the next day! It has been working very well for me since. I love the app and how it alerts you when your food reaches the desired temperature. I even use it to scald my milk for Yogurt. Great unit and great customer service.